Privacy Policy for BlueRide Transportation LLC

Effective Date: September 1, 2024

Thank you for choosing BlueRide Transportation LLC ("BlueRide"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use the BlueRide mobile applications (the "App"), applicable to both riders and drivers.

By using the BlueRide App, you agree to the terms of this Privacy Policy.

1. Information We Collect:

a. User-Provided Information:

When you create a BlueRide account, whether as a rider or a driver, we collect your name, email address, phone number, and payment information.
When you use our services, we may collect information about your location, pickup, and drop-off points.

b. Automatically Collected Information:

We collect information about your device, including device type, operating system, and unique device identifiers.
We may collect information about your usage of the App, such as the dates and times you use our services and your interactions with the App.

2. How We Use Your Information:

a. Providing and Improving Services:

We use your information to provide, personalize, and improve our rideshare services for both riders and drivers.
We use your location information to facilitate pickups, drop-offs, and to improve navigation.

b. Customer Support:

We may use your information to respond to your inquiries and provide customer support.

c. Communications:

We may send you service-related communications, including updates, notifications, and promotional offers.

d. Legal Compliance:

We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. Information Sharing and Disclosure:

a. Service Providers:

We may share your information with third-party service providers who help us operate the App and provide our services.

b. Legal Requirements:

We may disclose your information in response to legal requests or to protect our rights, privacy, safety, or property.

4. Data Security:

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure.

5. Your Choices:

You can access and update your account information through the App.
You may choose to delete your account, but please note that some information may be retained for legal and business purposes.

6. Changes to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website or within the App.

7. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:

Phone: +1 (404) 649-7099
Email: support@bluerideapp.com